St. Mark's Hospital
November 09, 2018

SALT LAKE CITY – St. Mark’s Hospital was recently awarded an ‘A’ for Patient Safety for the second time this year, the highest grade possible from The Leapfrog Group, a national hospital safety watchdog organization. “St. Mark’s Hospital is incredibly proud to announce our Leapfrog A score for patient safety and care quality for Fall 2018. As the ONLY hospital to achieve this rating in Salt Lake City,  this award reflects the commitment of our medical staff and employees to live our mission statement every day- “To provide superior healthcare services to our patients as if they were our own family.” Said Ralph Costanzo, Chief Medical Officer. The recognition is based on the hospital’s performance in preventing medical errors, infections and other harms among patients. 

“We are thrilled to receive an ‘A’ in Patient Safety from such a well-renowned organization,” said Mark Robinson, Chief Executive Officer of St. Mark’s. “This high recognition further reinforces our hospital’s commitment to quality care and safe outcomes for our patients. All of the credit goes to our expert staff, who are dedicated to always putting the patient first.”

An ‘A’ grade is one of the most meaningful recognitions a hospital can achieve as The Leapfrog Group’s Hospital Safety Score is the gold standard rating for patient safety. Grades of an A, B, C, D or F are assigned using 27 measures of publicly available hospital safety data to approximately 2600 U.S. hospitals twice per year. It is peer reviewed, fully transparent and free to the public.

“This is the only national rating of how well hospitals protect patients from preventable harm and death, such as medical errors, infections, and injuries,” said Leah Binder, president and CEO of The Leapfrog Group. “Receiving an ‘A’ Safety Grade means a hospital is among the best in the country for preventing these terrible problems and putting their patients first, 24 hours a day.”

St. Mark’s is one of nine hospitals in Utah to achieve an ‘A’ grade in Patient Safety this Fall, including Three other MountainStar Healthcare facilities – Mountain View Hospital, Lakeview Hospital and Timpanogos Regional Hospital.

The following initiatives consistently contribute to ensuring patient safety at MountainStar hospitals:

  • Computer medication management: ensures that patients are given the right medicine, in the right dosage, and at the right time.
  • Computerized Physician Order Entry: electronically processes physician orders for patient care. This tool has proven to save lives by reducing inaccuracies and decreasing medical errors.
  • Hugs® security system: continuously monitors small electronic devices placed on every newborn and pediatric patient.
  • Multidisciplinary safety committees: broaden the scope and depth of experience and knowledge brought to patient safety improvement initiatives.
  • Patient safety leaders: perform quarterly rounds with patients at the hospital and review compliance with and the effectiveness of all safety regulations.
  • Yearly safety training: all employees and volunteers are required to complete a comprehensive safety training course and pass a detailed test.

The Leapfrog Group Safety Grades were compiled under the guidance of the nation’s leading experts on patient safety and is designed to give the public information they can use to educate themselves and their families. For more information including a full analysis of the data and methodology used in determining Hospital Safety Grades, visit