In April, Sandra Osmond RN, chief nursing officer, convened a new Patient & Family Advisory Board for the purpose of helping us develop processes that enhance the patient’s experience. The advisory board is constituted of a diverse panel of patients and family caregivers under the direction of Kaylene Lott, chair.
The advisory board is currently working on:
- A patient and visitor guide
- The preferred process for moving patients from inpatient units to transport vehicles en route to a skilled nursing facility