St. Mark's Hospital - October 22, 2018
by Ralph Costanzo, MD

As we close 2018 and look towards 2019, let’s look at a few important initiatives coming up:

  • ESR (Enhanced Surgical Recovery) is rolling out in a structured format, starting with the colorectal service line. The program aims to improve care quality through process changes that increase provider and patient satisfaction by decreasing opioid use, reducing length of stay and complications, and increasing patient education. More service lines will be added in 2019, and if you are interested in being involved in these additional service lines, please reach out to me or our current physician champions, Dr. Abby Crume, Dr. Michelle Murday or Dr. Matthew Peterson.
  • IMobile is a new communication format that allows encrypted text communication with nursing, as well as real time access to patient location, labs and other protected information, without the need to sign into Epic. Based upon experience across the company at many care sites, this platform improves physician efficiency and satisfaction by streamlining some of the day-to-day communication processes. Please reach out to me or Ryan Howell to have this simple App added to your personal phone. Please also look for further information and iMobile-trained team members in the physician dining area and throughout the hospital during October.
  • Cath Lab, OR and Acute Care Unit renovations will continue through the end of this year and well into next year. Many wonderful physical changes throughout the hospital will take place, which means some disruption in normal workflow will also take place intermittently. Our team will work diligently to keep everyone informed of these planned changes, and will try to reduce inconveniences for our team members and our patients as much as possible.

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